GTX Software Licensing Support

Single-User Licensing - Overview of obtaining a single-user license

Step 1: Install   

Step 2: Register 

 

Step 3: EMail 

Step 4: Install License File

Install the product and be sure to select the correct Product Level – “CAD” or “PLUS“

Start the application; Run GLICENSE command to create the GTXREGISTRATIONINFO.TXT file.
Collect your assigned Serial Number before registration. Your assigned product Serial Number is provided to you either in your Electronic Copy Deliverable or via your GTX reseller or partner.

GTX Email the GTXREGISTRATIONINFO.TXT file as an attachment to activate@gtxeurope.com

GTX will send a reply email with the license file, gtx.lic.
To install the license file copy it to the directory where the product was installed

Network Licensing - Overview of obtaining a network (multi-user) license

Step 1: Download

 

Download the latest version of the GTX-Flex licensing utilities to the computer that will be hosting the license manager server. Unzip the tools and browse to the unzipped utility folder.

64-Bit FlexNet Licensing Utilites Downloads

Note: GTXRaster CAD® Series Version 2018 and upwards, and GTXImage CAD Series V28 are required to use the latest GTX Flex Lm V11.19.6.0 licensing tools listed above.

For details on the utilities and older unsupported Windows OS platforms: Details

Step 2: Register

Run the GTX Registration Wizard (GtxRegistrationWizard.exe) to create the GTXREGISTRATIONINFO.TXT file.
GTX Email the GTXREGISTRATIONINFO.TXT file as an attachment to activate@gtxeurope.com

Step 3: EMail

GTX Email the GTXREGISTRATIONINFO.TXT file as an attachment to activate@gtxeurope.com

Step 4: Install License Files 

GTX will send a reply email with two license files. The client license file, gtx.lic, will be copied to each user’s computer in the application installation folder.
The network license file, gtxnet.lic, is copied to your Software License Activation folder on the server.

Step 5: Configure Network Server

For details on configuring the network server: Configuration Example
Note that it is an example as the screenshots and descriptions may differ depending on which products are licensed.

Flexera Software Licensing Network Error Codes

Network License Manager (FLEXnet/FLEXlm) Error Codes
Flexnet/FlexLM Error Code Table

Network Licensing - Error Messages/Codes

Note on socket error (Socket Error -7):
The application on the client computer displays a socket error (-7) in the license log file.
A socket error indicates that an older version of the GTX-Flex licensing utilities are being used on the server and the client has a newer version of the product.

Solution: Upgrade the GTX-Flex licensing utilities on the network server. See above: Step #1 Download.

Note on DACL error or telnet port (23) error:
The current version of the GTX-Flex licensing utilities requires setting the Log On properties on the Flex Service.

Solution: Follow the instructions on this page: Setting Flex Service Properties

Flexera FlexNET Publisher (Network) Tools Support

FlexNET Publisher is the software licensing product incorporated in the GTX products. For the most recent updates and information, visit the Flexera Software website: FLEXNET Publisher license support

As of July 31, 2014, Flexera Software has removed the license utilities and documentation from their public web pages. The needed utilities and documentation are located on the GTX website in the zip files available in this section:
Overview of obtaining a network (multi-user) license

For more information contact GTX support: Support
Keywords: Flexera Software, Acresso, Macrovision

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