GTX Customer Helpdesk
Software Licensing/Flexera Support
GTX Single-user & Network License Support
Support information on all aspects of licensing GTXRaster CAD® Series or GTXImage CAD™ Series products:
GTX has evaluated all GTX software products for the Log4J Security Vulnerability.
Click here for the GTX Review: GTX Log4J Security Vulnerability Review
Product Upgrades Form
If you are a current GTX customer and would like to upgrade your software to a newer release, please complete the information on our Upgrade page. The upgrade page captures information for a maintenance or purchase inquiry upgrade. Upgrade Page
Support Navigator
The Support Navigator guides you through the most common pitfalls of GTX product installs, AutoCAD configuration, and licensing. If you are running into trouble, this may be the best place to start.
Product FAQ
View our Frequently Asked Questions. The FAQs provide useful product information and tips.
Maintenance Release Information:
View information on any recent maintenance releases: Maintenance Release Information Page
Technical Support:
If you are a current Maintenance Program customer and require support, contact our Technical Support Team for assistance.
HASP Hardware locks are not supported after the GTXRaster CAD 2013 Series product or in any future versions. Only software licensing is supported.